✦ TrustMint Google review management software for local businesses
Become the obvious choice on Google
Add a customer after a visit. TrustMint automatically sends a friendly review request and one reminder.
Your business
128 Google reviews
Maria K.
“Fantastic service - I've already booked my next visit!”
Priority action
Reply to your newest reviews
Keep your profile active and show future customers you listen.
New Google review
Review request sent
Follow-up in 5 days
0130-second product tour
From a customer visit to your next Google review
02How it works
A stronger Google reputation, running quietly in the background
Set it up once. TrustMint keeps asking, following up, and organizing responses - without you logging in every day.
Connect your business
Connect your Google Business Profile and add customers manually, import a CSV, sync Google Contacts, or use the API and webhooks.
TrustMint asks automatically
TrustMint sends a branded review request at the right time and follows up gently when appropriate.
Grow and protect your reputation
Monitor new reviews, offer every customer fair public and private feedback choices, respond faster, and understand how your reputation is changing.
No technical knowledge required. If you can send an email, you can run TrustMint.
03What TrustMint does
Everything you need to grow and protect your reputation
Everything works together in one place - so you collect more reviews, hear concerns early, and always know where your reputation stands.
Collect more feedback
Collect more reviews automatically
Ask consistently without relying on staff to remember after every visit.
- Automated review requests after each visit
- Branded email campaigns in 7 languages
- Printable QR review cards for your counter
- One gentle follow-up when there is no response
- Customer import via CSV, Google Contacts, or API
From: Bella Cucina via TrustMint
Subject: How was your dinner, Maria?
Hi Maria,
Thank you for dining with us at Bella Cucina! We hope you enjoyed your meal. Would you take a moment to share your experience?
Powered by TrustMint · Unsubscribe
Capture customer concerns
Give every customer a clear, fair choice
Customers can share an honest public review or speak with you privately. Both choices stay equally available, so you learn about concerns without filtering reviews.
- A fair choice between public reviews and private feedback
- Customer comments and feedback notifications
- Google review monitoring in one place
- Alerts when a low rating comes in
- Reply to Google reviews without switching tools
In-store reviews
Make it easy for walk-in customers to respond
Print a branded card and place it on your counter. Customers scan, rate their experience, and choose how to share it - no app download or signup required.
- 10 print-ready card designs
- Your logo and brand colour
- A matching review page in 4 styles
- Instant scan
New Google review
Monitor and improve
Know what to fix, then fix it faster
Know what needs attention, respond thoughtfully, and keep your Google reputation moving in the right direction.
- Free Google Business Profile audit
- AI-assisted reply drafts you approve before sending
- Review trends over time
- Clear, prioritized recommendations
- See where your profile has gaps
Understand what is working
See your reputation grow in one clear dashboard
Track requests, responses, and rating trends so you always know what is driving new reviews - and what to do more of.
Google rating
4.7
↑ 0.2312 reviews on Google
Reviews this month
21 / 25
On pace
Replies due
0
Nothing waiting
Private feedback
2
Review feedback
Daily performance
Sample dataLast 30 days
- Requests sent
- 304
- Reviews and feedback
- 122
Optional Google connections
How TrustMint uses Google data
You choose which Google services to use. These connections help you bring customer details into your review request workflow.
Google Contacts
When you start an import, TrustMint reads contact names, email addresses, and phone numbers and adds them to your customer list.
Google Calendar
TrustMint shows your calendar list so you can select one. If you enable guest import, it reads appointments on that calendar to add eligible guests. Review requests are sent only if you separately enable automatic sending. TrustMint never edits your events.
04Built for your industry
TrustMint understands how your customers actually leave reviews
A dental clinic asks for feedback a day after an appointment, when the visit is fresh.
See howA salon follows up after a visit, while the new look still has the client smiling.
See howAn auto service asks right after a completed repair, when trust is highest.
See howA hotel collects feedback just after checkout, before the trip fades from memory.
See how✦Not sure where to start?
See where your Google reputation has the most room to improve
Get an automatic review of your public profile, visible rating and review count, customer paths, and available nearby context - with a complete checklist and the most important actions first.
Prefer to check it yourself? Use the free Google Profile Checklist.05Simple software pricing
Choose the tools that fit your business
Pick the plan that fits your review routine. Not the right fit? Cancel within 30 days for a full refund.
Starter
Everything you need to collect more Google reviews. Great if you run it yourself.
€19/mo
Billed monthly · Save 20% with annual
30-day money-back guarantee
Includes 20 tools
- Ask every customer for a review Automatic emails with a reminder, QR cards, a counter tablet, WhatsApp, and SMS
- A review page that looks like you Your logo and colors, imported from your website, in seven languages
- Works with the tools you already use Google Calendar, Google Contacts, spreadsheets, Zapier, and Make
- Every review and message in one place See Google reviews and private feedback together, and reply to feedback by email
- See what is working Simple reports and a weekly plan with your next steps
- Privacy handled for you Opt-outs, permission records, and easy data export
Growth
Save hours with AI replies, alerts, and help from your team. Great for busy businesses.
€49/mo
Billed monthly · Save 20% with annual
30-day money-back guarantee
Includes 28 tools
- AI drafts your replies For reviews, private feedback, and request emails. You approve every word.
- Reply on Google from TrustMint Publish replies directly and get an email when a low rating comes in
- Know what to improve next A full Google profile audit and the themes customers mention most
- Your team, your brand only Invite up to 10 teammates and remove TrustMint branding
Not the right fit? Cancel within 30 days of your first payment and we refund it in full.
Included in both plans
- Unlimited review requests
- No per-request charges
- Priority support
Compare every feature
| Features | Starter | Growth |
|---|---|---|
| Collect reviews Ask every customer in the way that suits the moment - by email, at the counter, on a tablet, or from your phone. | ||
| Personalized email requests | Included | Included |
| One thoughtful reminder | Included | Included |
| Automatic sending and delivery controls | Included | Included |
| Branded review page | Included | Included |
| QR codes and printable cards | Included | Included |
| Quick Add and personal messaging | Included | Included |
| Tablet review station | Included | Included |
| Connect your routine Bring in customers from the tools you already use, so requests go out without retyping anything. | ||
| Customer list and sending history | Included | Included |
| CSV and Google Contacts import | Included | Included |
| Google Calendar follow-up | Included | Included |
| Customer API and access controls | Included | Included |
| Zapier, Make, and signed webhooks | Included | Included |
| Respond to customers Answer Google reviews and private feedback from one inbox, with AI help when you want it. | ||
| Google review inbox | Included | Included |
| Private feedback and email replies | Included | Included |
| AI reply drafts with quality checks | Available on Growth | Included |
| Publish replies to Google | Available on Growth | Included |
| Low-rating email alerts | Available on Growth | Included |
| Improve your reputation See what is working, what customers keep mentioning, and what to do next. | ||
| Request funnel and reputation trends | Included | Included |
| Weekly reputation plan | Included | Included |
| Full Google Business Profile audit | Available on Growth | Included |
| AI customer themes and priorities | Available on Growth | Included |
| Make it yours Your brand, your languages, your team, and full control over customer data. | ||
| Your logo, colors, and page style | Included | Included |
| Website brand import | Included | Included |
| Seven interface and customer languages | Included | Included |
| Contact permission and data controls | Included | Included |
| AI email writing assistant | Available on Growth | Included |
| Team invitations and business switching | Available on Growth | Included |
| Remove TrustMint branding | Available on Growth | Included |
| Included in both plans | ||
| Unlimited review requests | Included | Included |
| No per-request charges | Included | Included |
| Priority support | Included | Included |
Free founder-led setup for early customers
I'll personally help you connect your business and launch your first campaign.
Will this take time from my team?
No. After a one-time setup, requests and follow-ups go out automatically. Most owners spend just a few minutes a week reviewing responses.
Do I need technical knowledge?
None. There is nothing to code or configure. If you can send an email, you can run TrustMint.
Can I use TrustMint with my existing process?
Yes. Add customers by hand, import a CSV, sync Google Contacts, or connect via API - whatever fits how you already work.
Is customer data handled securely?
Primary application data is hosted in the EU, a Data Processing Agreement is included, and unsubscribe and contact-permission handling are built in.
What happens when a customer is unhappy?
Every customer can choose to send private feedback directly to you. That gives you the chance to make it right before anything becomes a public review. TrustMint never hides or filters what customers can post.
How quickly can I launch my first campaign?
Setup takes about five minutes, and your first review requests can go out the same day.
Can I cancel anytime?
Yes. No contracts and no cancellation fees. Cancel within 30 days of your first payment and we refund it in full.
Is this only for Google reviews?
Yes. TrustMint focuses on Google so review requests, monitoring, replies, and reporting stay in one clear workflow.
Is TrustMint suitable for my type of business?
TrustMint works for any single-location business that serves customers in person - clinics, salons, restaurants, auto services, hotels, and professional services.
Your customers already trust you. Make that trust visible.
Set up your review page, launch your first review campaign, and see how TrustMint fits your business. If it doesn't, cancel within 30 days for a full refund.
30-day money-back guarantee. Cancel anytime from your account.