Personalized email requests
Send individual or bulk requests with your customer's name, business name, editable templates, previews, and test emails.
Learn more✦Features
A complete review routine, in one place
A Google link asks for a review once. TrustMint helps you ask consistently, follow up thoughtfully, respond to customers, and understand what to improve.
30-day money-back guarantee. Cancel anytime from your account.
017 tools
Collect reviews
Ask every customer in the way that suits the moment - by email, at the counter, on a tablet, or from your phone.
One thoughtful reminder
Choose a reminder delay. Follow-ups stop after a customer responds or opts out, so you do not keep chasing them.
Automatic sending and delivery controls
Set a delay after adding a customer. Emails use local weekday morning windows, holiday checks, sending limits, and bounce protection.
Learn moreBranded review page
Every rating gets the same choice: continue to Google or share private feedback. Mobile layouts, four styles, and a shareable business link.
Learn moreQR codes and printable cards
Download or print branded review cards in different designs and sizes, or use the QR code on your own menus, signs, and receipts.
Learn moreQuick Add and personal messaging
Save a customer on your phone. Open a prepared WhatsApp, Viber, or SMS message, or copy it to another app. You send it and confirm in TrustMint.
Tablet review station
Use a shared tablet with large touch controls, an exit lock, and automatic reset. Google links are emailed to the customer's own device.
025 tools
Connect your routine
Bring in customers from the tools you already use, so requests go out without retyping anything.
Customer list and sending history
Search, filter, edit, and bulk-manage customers. See who is new, queued, contacted, responded, or needs attention.
CSV and Google Contacts import
Bring in existing customers with CSV column mapping and previews or a Google Contacts import. Duplicate and invalid entries are skipped.
Google Calendar follow-up
Connect a calendar, preview eligible guests, and schedule email requests after appointments. Cancellations and opt-outs are respected.
Customer API and access controls
Connect your tools to add or find customers and fetch recent events. Manage API keys with limited or full access, expiry dates, and revocation.
Zapier, Make, and signed webhooks
Send new feedback, Google review notifications, sent requests, and opt-outs to your tools. Manage event subscriptions, test deliveries, pause endpoints, and rotate signing secrets.
035 tools
Respond to customers
Answer Google reviews and private feedback from one inbox, with AI help when you want it.
Google review inbox
Connect one Google Business Profile location to sync recent reviews, filter the inbox, track handled items, and match reviews to customers.
Private feedback and email replies
Read and prioritize private feedback, reply to customers with an email address, and mark conversations handled. Anonymous feedback remains private.
Growth
AI reply drafts with quality checks
Draft replies to Google reviews and private feedback using your business context. Review, edit, and approve the text before sending or publishing.
Growth
Publish replies to Google
Write or edit a reply in TrustMint and publish it directly to the connected Google Business Profile. You stay in control.
Growth
Low-rating email alerts
Receive an email when a new low-rating Google review is synced, with a direct link to your inbox to decide how to respond.
044 tools
Improve your reputation
See what is working, what customers keep mentioning, and what to do next.
Request funnel and reputation trends
Track delivery, opens, clicks, response channels, and rating trends. Google clicks and confirmed synced reviews are measured separately.
Learn moreWeekly reputation plan
Set a monthly review goal, get prioritized next steps, and receive an optional weekly email summary with links to take action.
Growth
Full Google Business Profile audit
Analyze your connected profile, recent review patterns, reply backlog, and profile completeness, with practical recommendations and a profile checklist.
Growth
AI customer themes and priorities
Find recurring praise, concerns, sentiment, and response priorities in reviews and private feedback. Monthly Google review summaries remain after individual data expires.
057 tools
Make it yours
Your brand, your languages, your team, and full control over customer data.
Your logo, colors, and page style
Brand emails, review pages, and print cards with your logo and colors. Choose review page layouts, fonts, and button shapes, with a TrustMint link based on your business name.
Learn moreWebsite brand import
Scan your business website for logo, color, font, and button style suggestions. Review and adjust the brand kit before saving it to your review page.
Seven interface and customer languages
English, German, Bulgarian, French, Spanish, Italian, and Dutch. Choose your account language separately from your business's customer communication language.
Contact permission and data controls
Record your contact basis, review permission logs, honor opt-outs, export account data, and delete your account. Unsubscribed and bounced addresses are excluded from outreach.
Growth
AI email writing assistant
Generate or refine request and reminder templates for your business, tone, and customer language. Preview and edit them before use.
Growth
Team invitations and business switching
Invite up to 10 team members to help with customers, review collection, and responses. Owners control settings, billing, and destructive actions.
Growth
Remove TrustMint branding
Remove the Powered by TrustMint label from customer request emails and review pages on Growth.
✦Pricing
Every tool, two simple plans
Starter includes the everyday review routine. Growth includes everything in Starter plus AI tools, direct Google replies, alerts, full profile audits, and team access. One business location per account.
Starter
Everything you need to collect more Google reviews. Great if you run it yourself.
€19/mo
Billed monthly · Save 20% with annual
30-day money-back guarantee
Includes 20 tools
- Ask every customer for a review Automatic emails with a reminder, QR cards, a counter tablet, WhatsApp, and SMS
- A review page that looks like you Your logo and colors, imported from your website, in seven languages
- Works with the tools you already use Google Calendar, Google Contacts, spreadsheets, Zapier, and Make
- Every review and message in one place See Google reviews and private feedback together, and reply to feedback by email
- See what is working Simple reports and a weekly plan with your next steps
- Privacy handled for you Opt-outs, permission records, and easy data export
Recommended
Growth
Save hours with AI replies, alerts, and help from your team. Great for busy businesses.
€49/mo
Billed monthly · Save 20% with annual
30-day money-back guarantee
Includes 28 tools
Everything in Starter
All 20 Starter tools, plus:
- AI drafts your replies For reviews, private feedback, and request emails. You approve every word.
- Reply on Google from TrustMint Publish replies directly and get an email when a low rating comes in
- Know what to improve next A full Google profile audit and the themes customers mention most
- Your team, your brand only Invite up to 10 teammates and remove TrustMint branding
Not the right fit? Cancel within 30 days of your first payment and we refund it in full.
Included in both plans
- Unlimited review requests
- No per-request charges
- Priority support
Compare every feature
| Features | Starter | Growth |
|---|---|---|
| Collect reviews Ask every customer in the way that suits the moment - by email, at the counter, on a tablet, or from your phone. | ||
| Personalized email requests | Included | Included |
| One thoughtful reminder | Included | Included |
| Automatic sending and delivery controls | Included | Included |
| Branded review page | Included | Included |
| QR codes and printable cards | Included | Included |
| Quick Add and personal messaging | Included | Included |
| Tablet review station | Included | Included |
| Connect your routine Bring in customers from the tools you already use, so requests go out without retyping anything. | ||
| Customer list and sending history | Included | Included |
| CSV and Google Contacts import | Included | Included |
| Google Calendar follow-up | Included | Included |
| Customer API and access controls | Included | Included |
| Zapier, Make, and signed webhooks | Included | Included |
| Respond to customers Answer Google reviews and private feedback from one inbox, with AI help when you want it. | ||
| Google review inbox | Included | Included |
| Private feedback and email replies | Included | Included |
| AI reply drafts with quality checks | Available on Growth | Included |
| Publish replies to Google | Available on Growth | Included |
| Low-rating email alerts | Available on Growth | Included |
| Improve your reputation See what is working, what customers keep mentioning, and what to do next. | ||
| Request funnel and reputation trends | Included | Included |
| Weekly reputation plan | Included | Included |
| Full Google Business Profile audit | Available on Growth | Included |
| AI customer themes and priorities | Available on Growth | Included |
| Make it yours Your brand, your languages, your team, and full control over customer data. | ||
| Your logo, colors, and page style | Included | Included |
| Website brand import | Included | Included |
| Seven interface and customer languages | Included | Included |
| Contact permission and data controls | Included | Included |
| AI email writing assistant | Available on Growth | Included |
| Team invitations and business switching | Available on Growth | Included |
| Remove TrustMint branding | Available on Growth | Included |
| Included in both plans | ||
| Unlimited review requests | Included | Included |
| No per-request charges | Included | Included |
| Priority support | Included | Included |
Start with one customer
Add your business, choose your review page, and send your first request. Connect other tools whenever you need them.