Automation
Set it and forget it
Schedule review requests to go out automatically after each visit. Follow-up reminders ensure no review is left behind - without you lifting a finger.
How It Works
Configure your timing
Set a delay for the initial request (e.g., 2 hours after visit) and a follow-up reminder (e.g., 5 days later). Choose what works for your business.
Add customers as they come
Add customers manually, via CSV, or through your booking system. TrustMint queues them automatically.
Everything runs on autopilot
Review requests and follow-ups go out on schedule. You focus on running your business.
01 / How It Works
Three simple steps
Configure your timing
Set a delay for the initial request (e.g., 2 hours after visit) and a follow-up reminder (e.g., 5 days later). Choose what works for your business.
Add customers as they come
Add customers manually, via CSV, or through your booking system. TrustMint queues them automatically.
Everything runs on autopilot
Review requests and follow-ups go out on schedule. You focus on running your business.
02 / What You Get
Everything included
Auto-Send
New customers automatically receive a review request after your configured delay. No manual intervention needed.
Follow-Up Reminders
Customers who haven't clicked get a gentle reminder. Configurable delay and messaging.
No-Spam Guarantee
Built-in safeguards: customers never receive more than one request and one reminder. Unsubscribed contacts are permanently excluded.
Flexible Timing
Send immediately, after 2 hours, 1 day, or 2 days. Follow up after 3, 5, or 7 days. You control the cadence.
Daily Sends
Requests are batched and sent during business hours. No middle-of-the-night emails.
Easy On/Off
Enable or disable automation with one click. Pause during holidays, then restart when you're back.