Review management
Get more Google reviews for your business
Your customers have real experiences with your business. TrustMint asks at the right moment and gives them an easy way to share what happened.
Your business
Local Businesses
Review request sent
Follow-up in 5 days
Google Business Profile
01
Sound familiar?
01
Customers walk out and forget
They tell you the service was great, they smile, they wave goodbye. Then they get in their car, check their phone, and your business never crosses their mind again. That 5-star review you deserved? Gone.
02
Your public profile misses most real experiences
A customer with a bad experience may find your Google page at 11pm that same night. A customer with a great experience often never thinks about it again. The result is a review profile that doesn't reflect the reality of your business.
03
You know you should ask, but it feels awkward
Asking someone face-to-face to leave you a Google review is uncomfortable. You don't want to seem desperate, and the moment never feels right. So you don't ask, and neither does anyone on your team.
04
Your competitors have more reviews and it shows
When someone searches for your type of business, Google shows them the options with the most reviews first. A competitor with 200 reviews and a 4.5 rating will beat your 15 reviews and 4.8 rating every time - even if you're the better business.
02
How TrustMint works
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1
Add your customers
Enter a name and email after each visit, appointment, or job. Upload a CSV from your booking system. Or let customers scan a QR code. However you work, there's a way that fits.
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2
TrustMint asks them for you
A friendly email goes out at the right time - not while they're still at your door, but when they're checking email and the experience is fresh. You write the message once and it sends automatically.
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3
Customers can review you on Google
Customers get a clear path to your Google review page. One tap and it's done. No app to install, no account to create.
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4
Customers with concerns can reach you directly
Customers get a clear path to Google and a private way to explain concerns directly to you, so you can understand context while keeping the review process fair.
Ways to collect reviews
Email after the visit
Add customers manually or import them from your booking system. TrustMint sends the review request automatically - timed for when they're most likely to respond.
QR code at your location
Print a branded card, sticker, or table tent with your QR code. Customers scan it with their phone camera and go straight to the review page. No email needed.
Quick Add from your phone
On the go? Open TrustMint on your phone, type a name and email, and the request goes out automatically. Takes 15 seconds between jobs or appointments.
Why reviews matter for local businesses
97%
of consumers read reviews for local businesses
BrightLocal, 2026
83%
of consumers will write a review when asked
BrightLocal, 2026
5-9%
revenue increase per one-star improvement on review platforms
Harvard Business School
Common questions
What type of businesses use TrustMint?
Restaurants, salons, dental clinics, plumbers, electricians, cleaning companies, gyms, hotels, vets, spas, real estate agents - any business that serves customers locally. If you have customers and want more Google reviews, TrustMint works.
What if a customer leaves a low rating?
The feedback page gives every customer the same public review option plus a private way to explain concerns. You get useful context in your inbox and can respond directly without limiting anyone's ability to review publicly.
Do I need to collect email addresses?
Not necessarily. If you already have emails from a booking system or CRM, import them. If not, use QR codes at your location. Customers scan the code and go straight to the review page - no email needed.
Can I customize what the email says?
Completely. You choose the tone, edit the subject line and body, or use the AI assistant to draft a message that sounds like you. Send yourself a test email before it goes out to customers.
How much does TrustMint cost?
Plans start at €19/month. That includes unlimited review requests, automated emails, QR codes, and private feedback protection. Every plan comes with a 30-day money-back guarantee.
Is TrustMint available in my language?
TrustMint supports 7 languages: English, Bulgarian, German, Italian, Spanish, French, and Dutch. Your customers will see the review page and emails in whichever language you choose.
Related reading
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