TrustMint TrustMint

Get more Google reviews for your business

Your customers have real experiences with your business. TrustMint asks at the right moment and gives them an easy way to share what happened.

Sound familiar?

Customers walk out and forget

They tell you the service was great, they smile, they wave goodbye. Then they get in their car, check their phone, and your business never crosses their mind again. That 5-star review you deserved? Gone.

Your public profile misses most real experiences

A customer with a bad experience may find your Google page at 11pm that same night. A customer with a great experience often never thinks about it again. The result is a review profile that doesn't reflect the reality of your business.

You know you should ask, but it feels awkward

Asking someone face-to-face to leave you a Google review is uncomfortable. You don't want to seem desperate, and the moment never feels right. So you don't ask, and neither does anyone on your team.

Your competitors have more reviews and it shows

When someone searches for your type of business, Google shows them the options with the most reviews first. A competitor with 200 reviews and a 4.5 rating will beat your 15 reviews and 4.8 rating every time – even if you're the better business.

How TrustMint works

1

Add your customers

Enter a name and email after each visit, appointment, or job. Upload a CSV from your booking system. Or let customers scan a QR code. However you work, there's a way that fits.

2

TrustMint asks them for you

A friendly email goes out at the right time – not while they're still at your door, but when they're checking email and the experience is fresh. You write the message once and it sends automatically.

3

Customers can share publicly

Customers get a clear path to your Google review page or another public platform you choose. One tap and it's done. No app to install, no account to create.

4

Customers with concerns can reach you directly

Customers get a clear public review path and a private way to explain concerns directly to you, so you can understand context while keeping the review process fair.

Ways to collect reviews

Email after the visit

Add customers manually or import them from your booking system. TrustMint sends the review request automatically – timed for when they're most likely to respond.

QR code at your location

Print a branded card, sticker, or table tent with your QR code. Customers scan it with their phone camera and go straight to the review page. No email needed.

Quick Add from your phone

On the go? Open TrustMint on your phone, type a name and email, and the request goes out automatically. Takes 15 seconds between jobs or appointments.

Why reviews matter for local businesses

97%

of consumers read reviews for local businesses

BrightLocal, 2026

83%

of consumers will write a review when asked

BrightLocal, 2026

5–9%

revenue increase per one-star improvement on review platforms

Harvard Business School

Common questions

What type of businesses use TrustMint?

Restaurants, salons, dental clinics, plumbers, electricians, cleaning companies, gyms, hotels, vets, spas, real estate agents – any business that serves customers locally. If you have customers and want more Google reviews, TrustMint works.

What if a customer leaves a low rating?

The feedback page gives every customer the same public review option plus a private way to explain concerns. You get useful context in your inbox and can respond directly without limiting anyone's ability to review publicly.

Do I need to collect email addresses?

Not necessarily. If you already have emails from a booking system or CRM, import them. If not, use QR codes at your location. Customers scan the code and go straight to the review page – no email needed.

Can I customize what the email says?

Completely. You choose the tone, edit the subject line and body, or use the AI assistant to draft a message that sounds like you. Send yourself a test email before it goes out to customers.

How much does TrustMint cost?

Plans start at €19/month. That includes unlimited review requests, automated emails, QR codes, and private feedback protection. There's a 14-day free trial with no credit card required.

Is TrustMint available in my language?

TrustMint supports 7 languages: English, Bulgarian, German, Italian, Spanish, French, and Dutch. Your customers will see the review page and emails in whichever language you choose.

Related reading

Your next customer experience could become visible trust

Free 14-day trial. No credit card. Takes 5 minutes to set up.